Paralegal Post of the Week:

Written by Lancaster and Eure

Sometimes Social Security applicants ask if they should accept calls from Social Security regarding their disability application. Surprisingly, this is a nuanced question that depends upon the situation. However, these reminders can help to make that decision:

  1. Is it actually a Social Security representative calling? Unfortunately, it is all too common for people to be hoodwinked by scammers pretending to call from social security. Some identity thieves are very skilled, so it may be hard to tell if a call is legitimate. NEVER give your social security number to someone over the phone, even if they ask for it. Actual Social Security workers already have your SSN, and will not need it from you. If you are ever unsure, you can always tell them to call your lawyer. We are happy to speak with Social Security to determine what information is needed for your case.
  2. Is this a call to determine SSI eligibility? After filing the initial application online, a social security representative will call you to review your financial information in order to determine whether you qualify for SSI, or Supplemental Security Income. Although these calls will discuss your real estate, assets, income, and living situation, they do not need to receive sensitive data (such as bank account numbers) over the phone.
  3. What is the purpose of the call? In most cases, the call from Social Security is to determine information that the case manager needs to make a decision on your case. Often, this will consist of questions like: When was your last day of work? When did you see the doctor? Although you can provide this information yourself, it is helpful to the case that your attorney is made aware of every conversation you have with Social Security about your case. We are always glad to forward medical records or requested information to Social Security on your behalf.